Things That Annoy A Guest on Your Hotel Website

Things That Annoy A Guest on Your Hotel Website

After going through all the trouble and expense of creating a website, it would be disappointing if we are not able to generate profits out of it. But not all our efforts are welcomed with equal enthusiasms by the guests visiting our website. Here is a list of major quirks and most annoying things that are faced by a guest on your hotel website that you need to address:

 

Hard to get contact info: If the visitor is interested in your services, the first information they will need is your address, phone number, and customer support information. A website where the contact info has to be dug up is hated by the guests.

 

Use of pop-ups: Pop-ups tend to distract viewers' interests and annoy them. They are considered to be a highly aggressive and invasive form of advertising by viewers and are generally hated.

 

Flash animations: Hard pieces of coding like in Flash animations tend to make a website heavy and slow downloading. Especially, with the use of mobiles and tablets, this bulky stuff is all the more disliked by the guests.

 

Poor navigation: When a guest visits your hotel website, they want to be guided through a smooth searching and booking process. If they are not able to find directions or where to click around, the first thing that they will do is finding another option. Hotel websites that show visitors how and where to go for the next step like, bookings, freebies, contact, etc. are better liked. 

 

Autoplay multimedia content: Music and videos that tend to play on opening a website are highly disliked by the visitors. Abrupt sounds breaking the silence in the middle of a room will not only startle them but also annoy them, especially when they are unable to find the stop or mute buttons. Videos that autoplay on mute is better liked in comparison.

 

Bulky, disoriented, and unnecessary photographs: Heavy images mean more loading time for a website and no one wants to wait for more than a few seconds to load a webpage. Unnecessary stock images annoy the guests. Poor quality images that are too big or too small for the frame allotted to them are pointless to display and are only helpful in irritating the visitors. 

 

Websrefresh is a premium Hotel Website Design and Marketing Agency in Phoenix, Arizona that is renowned for its SEO, Web Design, Development, Marketing Strategies, and other services. They have created booking-oriented, user-friendly, and SEO friendly websites for Hoteliers around the world. To book your consultation now, visit our website today! 
 

About The Author: Nimesh Dinubhai

Nimesh Dinubhai, the president of Websrefresh, offers excellent services to hotel industry. Some of them include website development, web design, mobile application, brand positioning, and other related Internet services. He has great interest in technology, the Laws of Success, spirituality, and the hotel industry. Also, he is also a member of Vantage Hospitality and AAHOA.

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